Useful Contact Details

Information and request forms for many local services operated by St Albans City & District Council (eg, waste, recycling, planning information, housing, transport, leisure facilities) are listed on the Council’s  website (www.stalbans.gov.uk). The website also has links to advice for residents, such as the Garden Bonfires Fact Sheet and Rubbish, waste and recycling guidelines.

Police (non-emergency): 101 or 01707 354000/354192; or use the Report tab on https://www.herts.police.uk/
Anti-social behaviour: 01727 866100 or 101 (police)
(there is also a mobile app equivalent to the 1010 call: see www.herts.police.uk/app)
Crimestoppers (anonymous): 0800 555111
Neighbourhood Watch online: enrol at https://www.owl.co.uk
NHS Direct: 111 (www.nhsdirect.nhs.uk)
Potholes/street repairs: 0300 123 4047 (www.hertsdirect.org/services/transtreets/highways/hhonlineservices/hfr/)
Parking problems: 01727 845 283
Environmental problems: 01727 819598  (a.cleanerdistrict@stalbans.gov.uk)
SADC Environmental Services (https://www.stalbans.gov.uk/environmental-services)
Noise complaints: 01727 811155
Bins and recycling: 01727 819285
Drainage and sewers (Thames Water): 0845 9200 800
Gas leaks: 0800 111 999
Electricity problems: 0800 783 8838
Water leaks: 0800 376 5325
Domestic abuse helpline: 08088 088088
Free home fire safety check: 0300 1234046
Council tax: 01727 819204
Herts Help (Information and advice): 0300 1234044
Citizens Advice Bureau St Albans: (www.castad.org.uk) 01727 811118
Advice Line (10 am to 4 pm, Mon-Fri): 0344 111 444
Age UK Herts Advice Line: 0300 345 3446

Your Verulam Ward Councillors
Sandy Walkington, Verulam Ward County Councillor (sandy@sandy4stalbans.org)
Edgar Hill (cllr.e.hill@stalbans.gov.uk)
Dawn Gamle (cllr.d.gamble@stalbans.gov.uk)
Julian Degg (cllr.j.degg@stalbans.gov.uk)

Your MP
Daisy Cooper (https://www.daisycooper.org.uk/)